2020 was one of the most tumultuous years in recent memory and certainly the most disruptive of the Internet era. Yet during a global pandemic and political unrest, companies still had to find ways to develop software and deliver value. Amidst all this chaos, what were the results? We wanted to know.

The 2021 State of Custom Software Delivery report asked product owners how they utilize agile to drive innovation and value, and how their goals aligned with their results.

Download the Companion Slides Here

This webinar, featuring an all-star panel discussion of Ascendle’s chief product leaders, is a deep dive into the report. We’ll answer how top technology companies build their organization for maximum agility. Topics include:

  • The top 5 reasons companies pursue agile product delivery
  • The top barriers that limit maximum velocity
  • The c-suite’s impact on software delivery
  • The agile methodologies that deliver maximum results


Ascendle VP of Operations Tina Reynolds

Tina Reynolds brings over 30 years of technical prowess and large-scale project delivery to the leadership of our software development teams. She empowers our teams to find the biggest pain points for our clients, so they can drive the highest business value into their projects.

Tina’s professional expertise in software development, quality assurance, application architecture, project management, operations management, and business requirements definition spreads across a diverse set of industries including retail, government, pharmacy, travel, and hospitality.

Ascendle Product Owner Tom Schwendler

Tom Schwendler is a technically minded Product Owner who loves Scrum. Tom holds an Engineering degree from the University of Vermont and has extensive experience writing code. He has managed software development projects for nearly 30 years using a variety of management processes. In his five years with Ascendle, Tom has mastered the roles of ScrumMaster, Quality Assurance Engineer, Product Owner, and Trainer/Coach. His experience in these roles gives him a perspective of the Scrum process from several points of view. Tom’s clients have seen the product quality and on-time delivery benefits of his well-managed agile Scrum teams. Tom has fully adopted the Scrum principles and uses them daily to successfully drive results for his Ascendle clients.

Ascendle Project Lead Susannah Parnin Mitchell

Susannah Parnin Mitchell has worked in a variety of roles across the arts and technology sectors, accumulating over 15 years of experience in start-up and non-profit management as well as agency and creative consulting. While living in Houston, TX, she managed programming for Sawyer Yards Creative Campus, a start-up arts and entertainment destination that’s home to a major events center, several galleries, and over 400 artists’ studios. She also served as the founding Director of Arts District Houston (formerly the Washington Avenue Arts District) a cultural organization supporting the creative community. Through this work, she conceptualized and co-managed the establishment of SITE Gallery Houston, a unique re-use property development project converting abandoned grain silos into an internationally recognized exhibition space.

More recently, Susannah has returned to New England and to the fast-paced world of software development, bringing her creative approach to the roles of ScrumMaster, Business Analyst, and Project Lead, working with cross-functional teams to drive software, web app, and data initiatives for a variety of large and small clients. An adept practitioner of agile who is truly energized by problem-solving, Susannah brings a unique dynamic and know-how to projects of all types.

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